Privacy Policy —

Last updated: 15/01/2026

Bread Source (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you download, install, and use the Bread Source mobile application (“the App”).
By using our App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
When you use our App, we may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Loyalty account details (such as points, rewards, and offers)

b. Order & Usage Information

• Orders placed through the App

• Visit history and reward redemptions

• App interaction data (features used, session activity)

c. Device & Technical Information

• Device type and operating system

• App version

• Anonymous identifiers for analytics and performance monitoring

We do not collect unnecessary personal data, and we do not collect payment card details directly (payments are handled securely by third-party providers).

2. How We Use Your Information
We use your data to:

• Provide and operate the App

• Process orders and loyalty rewards

• Send exclusive offers, discounts, and promotions (where permitted)

• Improve app functionality and user experience

• Communicate important service updates

• Comply with legal and regulatory obligations

3. Marketing Communications
If you opt in, we may send you promotional notifications or emails about offers, rewards, or new features.
You can opt out at any time via your device settings or by contacting us directly.

4. Sharing Your Information
We do not sell your personal data.
We may share limited data only with trusted third parties where necessary, including:

• App hosting and infrastructure providers

• Analytics and performance monitoring services

• Payment and ordering platforms

All third parties are required to process your data securely and in compliance with data protection laws.

5. Data Storage & Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.
Your data is stored securely and only retained for as long as necessary for the purposes outlined in this policy.

6. Your Rights (UK & EU Users)
Under UK GDPR and EU GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

To exercise your rights, please contact us using the details below.

7. Children’s Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Third-Party Links
The App may contain links to external websites or services. We are not responsible for the privacy practices or content of those third parties.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website, with the updated date shown above.

10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: hello@bread-source.co.uk
Website: https://www.bread-source.co.uk

Shop –

Stock up online with Bread Source.
Bread, everyday staple food and other baked goods for collection or delivered straight to your door.

Shop Now –

Locations –

We have six stores, five in Norwich including our bakery with is open to the public and another in the market town of Aylsham.

Read More –

Courses –

Our bread classes are currently on hold until further notice. If you have already purchased or booked onto a future class we will be in contact with you shortly.

Thank you for your understanding –